Customer Showcase

Product adoption isn’t always easy. Like many software companies, Volusion strives to get their users up and running quickly, so that they can see the value prop.

Med School Tutors, which offers customized 1-to-1 tutoring for medical school exams, decided it was time to forgo their plain, impersonal company image.

For most people, going to the dentist doesn’t elicit warm feelings. Luckily you can combat that with personal videos that establish connections between prospective patients and their dentists.

There's a surefire way to delight prospective customers with video: Answer a common question that they might be too shy to ask.

Active Collab builds project management software. The company has an extensive online support library, and many of the articles include videos that help customers and prospects understand exactly how the product works.

Unbounce knows that customer success not only helps them support their customers, it also helps to drive their core business. This is why Unbounce created the Unbounce Academy, a series of ecourses to help customers better use their product.

Squarespace gives users the resources to produce beautifully designed websites. They also provide valuable onboarding and support tools to guide customers along the way.

Unbounce is a software company based in Vancouver, British Columbia. They have a highly dedicated support team and when the 2015 holiday season rolled around, they wanted to be sure to communicate their shortened support hours.